Frequently Asked Questions
Find answers to common questions about our services
The Basics
Kindred is healthcare designed for women, powered by women. We offer women-centric quality care in a safe, judgment-free environment. Our services include doctor consultations, immunizations, health packages, IV drips, and more, both virtually and at our physical clinics in Serendra BGC, Vertis North, Manila, San Juan, Laguna, Alabang, Pampanga, and Cebu.
Health for all womankind. We want to empower women to make responsible and informed choices about their health by providing accessible services that meet them where they're at!
We offer holistic healthcare through our team of doctors and specialists. Whether it is fertility or birth control, weight management or nutrition, mental wellness or skin care, Kindred is here for you. Ready to take charge of your health? Book a consultation with us today!
Kindred offers woman-centric care that focuses on your holistic wellbeing! We specialize our care based on our patients, and offer a Kindred Care Plan that is personalized alongside an e-prescription. We also offer assistance with labs, imaging, and medications. We treat our patients based on their needs, beliefs, and lifestyle — not just as a statistic. In our integrated system, you get a treatment plan that is safe, effective, and customized just for you.
Pre-consultation
Kindred doctors are highly-trained and experienced professionals in the fields of gynecology, urology, dermatology, psychiatry, psychology, nutrition, internal medicine, and more. They are committed to giving you quality and holistic care.
We have physical clinics in the following areas:
- • Serendra Mall - Unit C224 | C226, 2/F Serendra Mall, BGC.
- • Vertis North, QC - L3 Ayala Malls Vertis North, North Avenue, Brgy. Bagong Pag-asa, Quezon City
- • San Juan - GF, Unit 5 G-Square Wilson, 212 Wilson Terrace, San Juan, Metro Manila
- • Malate, Manila - 2F, Unit 202-A 3 Torre Lorenzo, 994 P.Ocampo St., Malate, Manila, 1004 Metro Manila
- • Laguna - 2F, Unit 6S Laguna Central, Santa Rosa-Tagaytay Rd, corner Laguna Blvd, Santa Rosa
- • Pampanga - Unit 7 Building 2 The Orchard: A Community Place, Brgy. Telabastagan, City of San Fernando, Pampanga
- • Alabang - GF, Commercial Space 7 Bristol at Parkway Place, cor Corporate Ave, Filinvest City, Alabang, Muntinlupa, Metro Manila
- • Cebu - 2F Axis New Wing, Unit K206 The Vibo Place, N.Escario St, Cebu City, 6000 Cebu
We also offer select services virtually so we can still provide personalized, holistic healthcare no matter where you are.
Kindred consultation services can last up to 30 minutes but can also be more prompt, depending on the concerns of the patient. Our doctors try their best to fully discuss any concerns a patient may have, if the doctor sees a need to extend, they may do so. Consultations with certain specialists can take a longer time. For example, our mental health consultation services are 60 minutes.
You may pay using the following channels upon checking out: Visa, Mastercard credit cards, Paymaya, GCash, GrabPay, Unionbank Direct Debit, and BPI Direct Debit.
We are currently not affiliated with any HMOs, but rest assured, we are working towards providing you with HMO options in the near future.
Our operating hours at the Kindred Clinic differ per clinic location. Please be reminded that our clinic operating hours may change on public holidays, please check the Kindred Instagram, to stay updated on clinic schedules.
Here are the following operating hours per clinic:
- Serendra Clinic
 Monday to Sunday, 9:00 AM - 9:00 PM
- Vertis North Clinic
 Monday to Sunday, 11:00 AM - 9:00 PM
- GSquare San Juan Clinic
 Monday to Sunday, 9:00 AM - 7:00 PM
- Manila Clinic
 Monday to Sunday, 9:00 AM - 6:00 PM
- Sta. Rosa, Laguna Clinic
 Monday to Sunday, 10:00 AM - 7:00 PM
- Pampanga Clinic
 Monday to Sunday, 10:00 AM - 7:00 PM
- Alabang Clinic
 Monday to Sunday, 9:00 AM - 9:00 PM
- Cebu Clinic
 Monday to Sunday, 9:00 AM - 9:00 PM
Booking
To book a consultation, you may select your preferred schedule once you click "Book Now".
Post-consultation
Easy! We'll email you your prescription as soon as it's ready.
Most of the medications our doctors prescribe are readily available in local pharmacies.
Lab tests help our doctors gain more information about your current state of health. You may get them done in any reputable lab in your area, at the time specified by your doctor. Need help finding a lab? Contact our nursing staff here, and they'll connect you with the Kindred partner lab nearest you.
Thank you for getting your lab work done promptly! One of our nurses will send you an email where you can send back your lab results, and we'll be sure to inform your doctor about them. Feel free to book a follow up consultation so your doctor can better explain your lab work results.
We're glad to know you've received quality care, and are now ready for your follow-up consult! You can simply view our services and book the consultation you need.
You may select the same Kindred doctor for your consultation, once you book your appointment, upon clicking "Book Now".
Careers
Thank you for your interest in joining our team. We are continuously growing our community of doctors and specialists. If you feel you are a good fit for Kindred, please send your resume and cover letter to hello@mykindred.co
Thank you for your interest in joining our team. We are open to interns who are creative, innovative, analytical, and thorough. If this sounds like you, we'd love to hear from you. Please send your resume and cover letter to careers@mykindred.co